FAQs
Does LG offer free shipping?
Yes, LG offers free shipping on most orders, this includes appliances, TVs, and electronics. For small parts and accessories, there tends to be a shipping charge that you will see at the checkout.
How long will it take for my LG order to arrive?
In general, LG products take around 2 days to be shipped, then they arrive to you within 7-10 business days. Your final delivery date will be dependent on your address and, for items that can be delivered by in-home or white-glove delivery, how quickly the delivery can be arranged.
How do I contact LG customer service?
The quickest way to chat with LG customer care is through the live chat function on the website. Alternatively, you can fill out a contact form or call the team at 850-999-4934 or 800-243-0000. The phone lines are open Monday to Sunday 08:00 - 21:00 EST.
Does LG offer a repair service?
Yes, they do. LG offers a repair service for both in-warranty and out-of-warranty products. If your product is no longer under warranty there will be a charge. To request a repair, head to the “request a repair” page on the LG website.
Where are LG products manufactured?
LG manufactures some products in their native South Korea as well as China. However, in 2022 they opened a factory in Tennessee to manufacture appliances for the US market. Some other products for the US market are also manufactured in Mexico.
What is the LG returns policy?
LG has a couple of different return policies. For vacuum and laptop products, you can return your order within 30 calendar days after you’ve received it. For all other LG products, you can return your order within the first 15 calendar days after it’s been delivered. Returns of times that aren't damaged or defective will be subject to an 8% restocking fee. If however, you’re returning a product that came to you damaged, it must be reported within 5 days of it being received. All products must be returned in their original packaging with all the items and accessories they came with.
Hints and tips
Newsletter sign-ups: At LG, you can save an extra 10% on select vacuums, headphones, air purifiers, AeroTower™, LG stylers, and wireless speakers just by signing up for the newsletter! Once you sign up, you’ll get a coupon code sent to your email address.
Deals & Promotions: Click on the ‘Shop’ dropdown and underneath each of the sections (Appliances, TV & Home Theater, Computing, and Audio) you can select to go to the ‘Deals & Promotions’ page, this is where you’ll find offers relating to the categories.
Look out for sales: LG is pretty generous when it comes to sales and you’ll often find discounts on the website! When there’s a sale live, it’ll be proudly displayed in the top bar on the website as well as right here on this page. LG also holds seasonal sales so it's worth checking back in around Black Friday, Cyber Monday, and Christmas.
Bundle and Save: LG often offers a combination of their home and kitchen electronics with a discount on the final price. Right now you can shop bundles on Dryers and Washer and other Kitchen Appliances.
How to use LG coupon codes
1) Take a look at our selection of LG coupons - we update this page regularly with the latest offers.
2) Once you’ve found the offer you’d like to redeem, click the ‘Get Code’ button which can be found underneath the offer. A pop-up box will appear revealing the code that you can copy with the ‘Copy’ button. A tab will also open on the LG website.
3) Now it’s time to shop! Add everything you want to your shopping car.
4) Once you've added everything you want to your cart, then head to your shopping cart. Under the ‘Order Summary’ section on the right-hand side, there’s an ‘Enter Your Promotion Code’ box where you can paste your code in.
How we source coupon codes
All the codes you see on PC Gamer have been sourced by our dedicated coupons team. Using our affiliate networks, partnerships with brands, and the world wide web, we track down the latest and best coupon codes and ways to save on your online orders. Our pages are updated multiple times a week, and our commercial team also uses their connections to negotiate exclusive codes with big name brands, so you can find all the best available codes and promotions listed in one place.
How we test coupon codes
To ensure that every code you see is ready to use, our team tests each one before uploading it to a page. Whether it's for free shipping, a multibuy offer, a student discount, or savings in the sales, we check that the code can be applied at the checkout and works as described. We don’t include any one-time or user-specific codes, so you haven’t got to worry about anyone else beating you to the punch, and you’ll find codes for products across all kinds of categories.
We also include all the information about a coupon, such as terms and conditions and the expiry date, on the page below the offer description. Simply click ‘Terms & Conditions’ and you’ll expand the code box, where you’ll be able to read any specific instructions or requirements associated with your chosen coupon. We do our best to update this information whenever any changes are made, with each page checked at least twice a week.
What to do if a coupon code doesn’t work
Despite our best efforts, sometimes coupons won’t work as expected. Expiry dates and terms and conditions can be changed by the retailer, or the code may simply no longer be accepted. Should you run into any issues, don’t worry - our customer service team is available to offer support.
The first port of call should always be to check the coupon’s terms and conditions to make sure you meet all requirements. Codes may be product-specific (i.e. 5% off gaming laptops), require a minimum order value (i.e. when you spend $50 or more), or need you to verify your status (i.e. verify with a valid military email address). Click the ‘terms & conditions’ text below the ‘Get Code’ button to view all available information.
If you’re still having issues once you’ve confirmed that you meet the necessary requirements, you can get in touch with our team by sending an email to coupons.pcgamer@futurenet.com. Include a summary of which code you tried to use, where you found it, and what went wrong, and we’ll reply as soon as we can to help out.
How we make money
PC Gamer earns money from its coupon pages through a commission model. We have deals in place with every retailer that has a corresponding coupon page on our site. When you shop with one of these retailers and use one of our codes to get a discount, the brand will pay us a percentage of the final order total in commission.
Using this model means that redeeming a discount through PC Gamer never costs you a thing. We don’t charge any fees to apply a code, and all our money is made directly from retailers, not our audience. You’ll only ever pay for the products or services you buy, with lower prices just as they’re described on the page.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
