FAQs
Do I need to assemble my Vertagear chair?
Yes, you will need to assemble your chair. However, you will get everything you need to assemble it when your order arrives and there are some easy instructions to follow. There’s also an installation video you can watch for reference.
How do I contact Vertagear customer service?
To get in touch with Vertagear you can either call the live support team at 1-800-881-0628 Monday to Friday between 8 AM and 5 PM PST, send an email to support@vertagear.com, or fill out a contact form on the website. Vertagear will try to respond to all email queries within 1-2 business days.
Does Vertagear have Black Friday sales?
You’ll often find some good sales on the Vertagear website, which, in the past, has included some big price cuts on Black Friday. Because of this, we expect to see some bargains this November 24, so keep your eyes peeled! It’s also worth checking out third-party retailers that sell Vertagear products as they might also be offering some discounts.
Does Vertagear offer warranties on orders?
Yes, Vertagear offers warranties on its products. The length of the warranties varies depending on the item. Steel frames are covered for 10 years and chair parts are covered for up to 5 years. To get a warranty, you must register your product on the Vertagear website and you can check out how long your warranty lasts on the warranty duration page.
What is the Vertagear returns policy?
You can return your Vertagear order within 30 days of receiving the order. Bear in mind that shipping costs are not refundable and if you’ve opened your product there’s a 15% restocking fee. This restocking fee can be reduced or waived depending on the condition of your returned item. Your product must be in its original packaging and in an unused condition.
Hints and Tips
Newsletter sign-ups: Signing up for the Vetagear newsletter is a sure fire and easy way to save on your first order. By signing up, you'll get $30 off your first purchase and get access to the latest news and offers so you’ll never miss out on a great deal again.
Head to the Promotion Page: The ‘Promotion’ page is the first place any bargain hunter should head to. This is where you’ll find what sales or giveaways are currently running on the Vertagear website.
Save in the sale: On top of all their other promotions and coupons, Vertagear also offers savings with their sales. You'll find their sales throughout the year but pay close attention to their holiday sale event. In 2022, the holiday sale event offered savings of up to $250 off selected items.
Shop Around: Some of Vertagear’s products can be found at third-party retailers like Amazon, so it’s worth doing a bit of research to find the best price before you make your purchase.
Student Discount: Vertagear offers its own 20% student discount program. The discount can only be redeemed once, and to qualify you must have a valid college/university ID. Once you’ve been verified by uploading your student ID photo you’ll get an email with your Vertagear student promo code.
How to use Vertagear coupon codes?
1. Take a look at our Vertagear promo codes - we update this page with the latest offers for you to redeem.
2. Once you’ve found your chosen coupon, click the ‘Get Code’ button, this will make a pop-out box appear, revealing the code that you can copy. It will also open a tab on the Vertagear website.
3. Now it’s time to do your shopping. Once you’ve got all your goodies, head to the checkout page. On the right-hand side of the checkout page, there’s a box that says ‘Gift card or discount code’, this is where you paste your code in.
