FAQs
Do I need to assemble my Vertagear chair?
Yes, you will need to assemble your chair. However, you will get everything you need to assemble it when your order arrives and there are some easy instructions to follow. There’s also an installation video you can watch for reference.
Does Vertagear offer warranties on orders?
Yes, Vertagear offers warranties on its products. The length of the warranties varies depending on the item. Steel frames are covered for 10 years and chair parts are covered for up to 5 years. To get a warranty, you must register your product on the Vertagear website and you can check out how long your warranty lasts on the warranty duration page.
What is the Vertagear returns policy?
You can return your Vertagear order within 30 days of receiving the order. Bear in mind that shipping costs are not refundable and if you’ve opened your product there’s a 15% restocking fee. This restocking fee can be reduced or waived depending on the condition of your returned item. Your product must be in its original packaging and in an unused condition.
How do I contact Vertagear customer service?
To get in touch with Vertagear you can either call the live support team at 1-800-881-0628 Monday to Friday between 8 AM and 5 PM PST, send an email to support@vertagear.com, or fill out a contact form on the website. Vertagear will try to respond to all email queries within 1-2 business days.
Hints and Tips
Newsletter sign-ups: Signing up for the Vetagear newsletter is a sure fire and easy way to save on your first order. By signing up, you'll get $30 off your first purchase and get access to the latest news and offers so you’ll never miss out on a great deal again.
Head to the Promotion Page: The ‘Promotion’ page is the first place any bargain hunter should head to. This is where you’ll find what sales or giveaways are currently running on the Vertagear website.
Save in the sale: On top of all their other promotions and coupons, Vertagear also offers savings with their sales. You'll find their sales throughout the year but pay close attention to their holiday sale event. In 2022, the holiday sale event offered savings of up to $250 off selected items.
Shop Around: Some of Vertagear’s products can be found at third-party retailers like Amazon, so it’s worth doing a bit of research to find the best price before you make your purchase.
Student Discount: Vertagear offers its own 20% student discount program. The discount can only be redeemed once, and to qualify you must have a valid college/university ID. Once you’ve been verified by uploading your student ID photo you’ll get an email with your Vertagear student promo code.
How to use Vertagear coupon codes?
1. Take a look at our Vertagear promo codes - we update this page with the latest offers for you to redeem.
2. Once you’ve found your chosen coupon, click the ‘Get Code’ button, this will make a pop-out box appear, revealing the code that you can copy. It will also open a tab on the Vertagear website.
3. Now it’s time to do your shopping. Once you’ve got all your goodies, head to the checkout page. On the right-hand side of the checkout page, there’s a box that says ‘Gift card or discount code’, this is where you paste your code in.
How we source coupon codes
All the codes you see on PC Gamer have been sourced by our dedicated coupons team. Using our affiliate networks, partnerships with brands, and the world wide web, we track down the latest and best coupon codes and ways to save on your online orders. Our pages are updated multiple times a week, and our commercial team also uses their connections to negotiate exclusive codes with big name brands, so you can find all the best available codes and promotions listed in one place.
How we test coupon codes
To ensure that every code you see is ready to use, our team tests each one before uploading it to a page. Whether it's for free shipping, a multibuy offer, a student discount, or savings in the sales, we check that the code can be applied at the checkout and works as described. We don’t include any one-time or user-specific codes, so you haven’t got to worry about anyone else beating you to the punch, and you’ll find codes for products across all kinds of categories.
We also include all the information about a coupon, such as terms and conditions and the expiry date, on the page below the offer description. Simply click ‘Terms & Conditions’ and you’ll expand the code box, where you’ll be able to read any specific instructions or requirements associated with your chosen coupon. We do our best to update this information whenever any changes are made, with each page checked at least twice a week.
What to do if a coupon code doesn’t work
Despite our best efforts, sometimes coupons won’t work as expected. Expiry dates and terms and conditions can be changed by the retailer, or the code may simply no longer be accepted. Should you run into any issues, don’t worry - our customer service team is available to offer support.
The first port of call should always be to check the coupon’s terms and conditions to make sure you meet all requirements. Codes may be product-specific (i.e. 5% off gaming laptops), require a minimum order value (i.e. when you spend $50 or more), or need you to verify your status (i.e. verify with a valid military email address). Click the ‘terms & conditions’ text below the ‘Get Code’ button to view all available information.
If you’re still having issues once you’ve confirmed that you meet the necessary requirements, you can get in touch with our team by sending an email to coupons.pcgamer@futurenet.com. Include a summary of which code you tried to use, where you found it, and what went wrong, and we’ll reply as soon as we can to help out.
How we make money
PC Gamer earns money from its coupon pages through a commission model. We have deals in place with every retailer that has a corresponding coupon page on our site. When you shop with one of these retailers and use one of our codes to get a discount, the brand will pay us a percentage of the final order total in commission.
Using this model means that redeeming a discount through PC Gamer never costs you a thing. We don’t charge any fees to apply a code, and all our money is made directly from retailers, not our audience. You’ll only ever pay for the products or services you buy, with lower prices just as they’re described on the page.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
