How do I redeem my Eneba gift?
If someone has sent you a gift from Eneba you’ll be happy to hear that it’s really easy to claim it. First, you need to make an Eneba account, once you’ve made one, you’ll receive an email asking you to confirm that you’ve made the account. Once all that is done, log into your account, head to your ‘My Profile’ page and click ‘Claim Your Gift’, which you’ll find on the left-hand side of the page.
Do I need to make an Eneba account to make a purchase?
You don’t need to make an Eneba account to buy stuff, you just need to provide your email address. However, it is recommended to make an account so that you can keep track of your purchase library.
How do I contact Eneba customer service?
If you need to contact the customer care team, head to the Eneba support page, choose the type of issue from the selected options (product activation, payment, product delivery and other issues), and then fill in the contact form with as many details as possible.
Can you get a refund on Eneba?
You can get a refund on your gaming key as long as you haven’t displayed the key. If you have, you no longer qualify for a refund.
How do I get a refund on Eneba?
If you qualify for a refund, it’s really easy to request one. Firstly, go to the ‘My Library’ section of your account, then click ‘Request a refund’ (make sure you don’t display the key at any point) and then fill out the refund request form.
Hints and tips
Eneba discount codes are the best way to save money on your order, however, there are additional ways to get a price cut:
- Discover by Price: If you’re working with a tight budget, the Eneba website makes it really easy for you to customize your search and pick up a bargain as you can ‘Discover by Price’ - the options even go as low as ‘Games under $1’!
- Shop Seasonal Sales: Eneba loves a good sale, and you’ll find them throughout the year so keep your eyes peeled for those. For example, on 1 August, there was a Summer Sale which had significant discounts on loads of top titles like Deathloop and The Quarry.
- Black Friday and Cyber Week: As well as their seasonal sales, Eneba also take part in Black Friday, Cyber Monday and the rest of Cyber Week. So it's well worth checking out if you're looking for savings on your new favourite games.
- Pre-order Games: Believe it or not, pre-ordering a game can save you cash. Sometimes, once a game is released, the developers may put the price up if it's popular! So snapping up a deal in advance for an anticipated game is a good idea.
How to use Eneba promo codes
Take a look at our Eneba coupon codes - we keep this page up to date with the best current offers.
Once you’ve found the promo code you want to use, click on the ‘Get Code’ button, this will make a pop-up box appear, showing the code that you can copy by clicking on the ‘Copy’ button.
A tab on the Eneba website will also open for your convenience. Now it’s time to get shopping, once you’ve got everything, head to the shopping cart.
Under the order summary, click the ‘Got a discount code?’ button, this will open up a box where you can paste the code.