Which Superloop NBN plan is best for gamers? Here’s what to consider when selecting the right speed for your gaming needs

If you don’t have your internet optimised for gaming, you’ll be playing at a disadvantage. This problem is exacerbated in Australia due to the often long distances between players and overseas servers. Fortunately, there are Australian internet providers that specialise in providing internet connections for even the most demanding gamers, and Superloop is one that is (if you’ll excuse the pun) absolutely on top of the game. In fact, the telco recently won the award for Best Gaming NBN Provider in the TechRadar 2026 Australian PC Awards, which the Australian PC Gamer team helped judge.

TechRadar isn’t the only organisation that recognises Superloop’s gaming prowess. Steam, the world’s most popular PC gaming service, currently rates Superloop as the second overall among the top 10 Australian broadband providers for average Steam download rates, with a rate of 168.8Mbps vs the national average of 109.2Mbps (August 2026).

TL;DR

● Superloop’s NBN 500 (Family Max), NBN 750 (Megaspeed), NBN 1000 (Lightspeed) and NBN 2000 (Hyperspeed)* plans provide the speed players need to avoid bottlenecks caused by other people and devices using the same internet connection.

● These high speed plans also dramatically reduce waiting times when massive game files (and updates) download.

● Superloop can also optionally provide an up-to-date, modern, Wi-Fi 7 router that can help ensure your home network is fast enough to match your internet plan.

● Superloop also provides an app that manages your connection and, on select plans, can let you temporarily increase your download speeds when you need to grab a new game or a big patch.

Why do gamers need fast NBN download speeds?

Nowadays, it’s not uncommon for game files, game updates and operating system updates to exceed 50GB in size. Here’s a table showing how long it typically takes for large file sizes to download over the various NBN speed tiers used by Australian ISPs.

Naturally, if you’re waiting to join an online match with (or without) teammates, you don’t want to turn-on your PC and then have to potentially wait hours before you can play – it’s a buzzkill at best and letting your team down at worst.

Superloop offers plans across all these above tiers including NBN 2000*, which many providers don’t. You can find them all here.

Superloop’s NBN Family Max (NBN 500)* plan has the bandwidth to provide a good gaming experience for individuals and smaller families, and of course comes with the other benefits Superloop offers as detailed here, including reliability and the other amazing app features, including the chatbot which is the cherry on top of the cake. But we would only recommend that plan if your premises has a FTTN connection, as well as some FTTC connections, and maxes out at 100Mbps. If your home supports it, we recommend going for the 500/50* plan over the 100/20* plan because it’s exactly the same price, which really opens up the potential for high performance gaming for no additional cost with Superloop.

Gaming-oriented internet speed considerations can also become more complicated when you’re sharing a household with multiple family members or housemates. According to the ACCC, the average Australian household now uses 25 connected devices. If these are hogging shared internet bandwidth — for updates, social media, or video streaming — you’ll likely need to factor in some headroom if you want to avoid online game stuttering — which can easily mean the difference between victory and defeat.

Superloop’s speeds stay fast even during the evening busy periods between 7pm and 11pm — delivering a rock solid 98.7% of advertised speeds, according to the ACCC’s June 2026 report, delivering highly competitive typical evening speeds on each of its plans.

Why is internet latency important to gamers?

Another important speed-related consideration for gamers is internet latency, which is often referred to as ‘ping’ and measured in milliseconds. This is how long it takes for data from your gaming PC to reach a dedicated game server across the internet, and then for that server to respond back.

For Australian NBN connections, the very fastest gaming pings sit at around 10ms, but they can easily stretch past 50ms depending on your location, connection type and provider. (Network congestion inside your home can be a factor too, which a gaming-friendly router can often resolve — see below for more details on this aspect).

Superloop has scored extremely well for low latency in the ACCC’s Broadband performance data report for June 2026. Its average ping of just 8.4ms puts it ahead of Telstra (9.7ms) and Optus (9.4ms), and the ACCC places it third overall in its published results.

A low ping is particularly critical for fast-paced titles, where you need communications between your PC and the gaming server to be as close to instantaneous as possible — and it makes a real difference when they’re not.

For example, if you’re playing an FPS and your opponent has a ping of 20ms while yours is 40ms, you might be dying before they even appear on the screen. Similarly, high latency can cause collisions in racing games and cars as they appear on your screen may not be where they actually are on track. Any action game or shoot-em-up favours low latency for positional accuracy, so weapon fire tracks accurately and your shots hit where they’re supposed to. So, you’ll want to remove every last dreg of latency from your internet connection, and there are several ways of doing this.

Do gamers need a fast Wi-Fi router?

A modem-router with fast networking capabilities (both wired and wireless) is a definite must-have for anyone who plays online games. But that said, don’t think you need to spend big money on a dedicated ‘gaming router’. Routers claiming to have specific gaming enhancements can literally cost thousands of dollars, and while that might get you the latest Wi-Fi tech and more advanced configuration automation and monitoring functionality, those extras aren’t always essential — even competitive gamers don’t necessarily need them.

Modern gamers should seek out a Wi-Fi 7 router, such as the Amazon Eero 7 models that Superloop offers with select NBN plans. These newer models have processors that are fast enough to manage modern multi-device home-network traffic, and they still provide classic, gamer-friendly features like port forwarding.

Another benefit of Wi-Fi 7 is that it can rival — and often even beat — device connections that use wired Ethernet networking for speed and latency. Superloop currently offers new NBN customers the option to take up a Wi-Fi 7 Amazon Eero route at a low cost. If you have a larger home, you can also request one or two additional Eero 7 routers (priced at AU$216 each) that will work together to create a mesh network to help take care of internet blackspots.

What other reasons make Superloop a great choice for gaming broadband?

Superloop provides a dedicated phone app (called Superloop App 2.0 — available for iOS and Android) that lets you actively monitor and manage your connection and account in real time. It offers unique features such as Refreshify which can help users easily identify and troubleshoot common connection problems (or just quickly reset a struggling connection) and the app also provides access to Superloop’s unique My Speed Boost feature. On the NBN 500* and NBN 750* speed tiers, this tool lets you upgrade to NBN 1000* speeds for 24 hours up to five times a month at no cost — perfect for handling occasional large file downloads (like new game releases or large patches), or if an important esports event is underway and you want to ensure your household has enough shared bandwidth to avoid disruptions. What’s even better is that your Speed Upgrade Days continue to accrue if you don’t use them, up to a maximum of 30 in total. And if you do happen to have used up all your Speed Upgrade Days, additional ones can be purchased as desired for just $2 per day.

Plus Teddy, Superloop’s 24/7 chatbot support, can help you troubleshoot your connection, improve your eero Wi-Fi 7, answer billing and account management questions, perform account actions and much more. Because who wants to have to call a support line, wait on hold or wait for opening hours? There’s no waiting with Teddy ,and help is right there at your finger tips whenever you need it.

A great choice for everyone

A gaming-optimised NBN provider like Superloop is inherently one that's well-optimised for almost all demanding internet uses — so it's a great choice for power users, content creators, plus its regular discounted plans helped it win Tech Radar’s Best NBN Provider: Gaming Award.

So, if you’re a gamer, check out Superloop’s latest plans right now.