FAQs
Do I need a Kinguin account to make a purchase?
Yes, you will need a Kinguin account to buy games, but thankfully account creation is simple. Just provide an email address and choose a password, or register with your Facebook, LinkedIn or Google+ account to get started. Make sure you're signed in whenever you're planning to place an order and you're good to go.
How do I activate my Kinguin product?
That depends on the product you're purchasing. For the vast majority of products Kinguin sells, you'll need to find the "Redeem code" field on your respective platform and enter your unique key here to start your download. Games, subscriptions, memberships, DLC and in-game currencies should work this way. However, not every service or product works in exactly the same way, and Steam keys can be a little more complicated. Should you need some support, you can find a range of activation guides in the Kinguin support center.
Does Kinguin offer pre-orders?
You'll find a wide range of titles available for pre-order through Kinguin, as well as a release calendar showing you all the games due to release throughout the year. You can place pre-orders through the site, choosing from different versions that include additional content if you wish.
Sometimes, pre-ordering a game before its launch date can be cheaper than ordering once it’s released. If a game proves popular on release, the price can increase significantly, but all pre-orders are locked in at the price offered at purchase, protecting you from any unexpected spikes.
What are Kinguin Mystery Drops?
Mystery Drops allow you to purchase games at random from a chosen selection, which can be a handy option if you haven't got your heart set on a specific title and are open to new recommendations. You'll find many major titles included in these drops, including the likes of Clair Obscur: Expedition, No Man’s Sky, V Rising, Cities: Skylines II, ARC Raiders, and more.
Kinguin offers different categories for different budgets (Standard/Premium/Gold/Deluxe/Diamond), as well as drops by genre, special editions, seasonal lists, and drops inspired by selected titles or awards, such as the Game of the year (GOTY) and Metacritic 80+ drops.
What is Kinguin CS2?
CS2 is Kinguin's marketplace for Counter Strike 2 content, where you can browse accounts, skins and services for sale for the much-loved shooter. You'll also find the latest news and announcements, including info on trends, tournaments and more.
Kinguin has a long history of ties with the Counter-Strike series (hence the dedicated section on its site), and has previously sponsored a professional team, so they're a solid choice for all your third-party CS2 purchases and info.
Does Kinguin offer refunds?
Customers might be able to get refunds on selected products if they change their mind, so long as they haven't redeemed the key yet . You'll need to get in touch with the customer service team to request a refund. For pre-ordered games, you can simply cancel ahead of the release through your account.
Kinguin Saving Tips
Look out for deals
Kinguin customers are no strangers to deals, with the brand offering up to 95% off selected titles on a regular basis through a range of flash sales, games collections, in-game items deals and more. We keep a close eye on what Kinguin has to offer, so keep an eye on this page for all the latest ways to save on new titles.
Join King's Pass
King's Pass is paid Kinguin's loyalty program that offers customers discounts, gifts, pre-order priority and exclusive deals. The service starts from $2.99 a month with the choice of 1-month, 6-month and 1-year plans. Once you've joined, you'll get up to 25% extra off titles across the site, plus a free monthly gift, dedicated support, and additional chances to save throughout the year.
Enjoy King's Drop
Another perk of King's Pass is King's Drop, which lets members access limited-time deals every week, discounting between 20 - 100 titles. These deals tend to cover a limited number of codes, with savings on offer on a first-come, first-serve basis, so keep an eye on the drop countdown and log in on time to get the best deals.
Choose longer plans
If you're signing up for a subscription, whether its Xbox Game Pass, PlayStation Plus, Kinguin's own King's Pass, or a service like Duolingo or Apple Music, you'll generally find you'll pay less per month by choosing longer subscriptions. Although this usually costs more upfront, it can be worthwhile to lock in savings in the long run.
For King's Pass, the yearly plan comes in at the cost of 10 months on the monthly plan, netting you 2 months free. For third-party subscriptions, the discount for longer plan keys can also be compounded by Kinguin's own sales, so make sure to check the different options available to pick the best per-month price.
Sign up for emails
Kinguin customers can also sign up for the brand's newsletter free of charge by providing their chosen email address. Doing so will mean you receive regular messages with info on the latest releases and deals, as well as the odd exclusive saving, so sign up if you want to stay up to date with the latest the brand has to offer.
How to use Kinguin discount codes
- Check out our Kinguin coupon codes and find one you’d like to use.
- Click the ‘Get Code’ button underneath the offer. This will open a new tab where your code will appear.
- ‘Copy’ the code for later and head over to Kinguin website, which will have opened automatically in your old tab.
- Start shopping, adding items to your basket as you go, then head to the shopping cart when you're ready to order.
- On the right-hand side, you'll see a box that says ‘Discount Code’. Paste your code in here and click 'Apply'.
- Proceed through the checkout process as normal to place your order.
How we source coupon codes
All the codes you see on PC Gamer have been sourced by our dedicated coupons team. Using our affiliate networks, partnerships with brands, and the world wide web, we track down the latest and best coupon codes and ways to save on your online orders. Our pages are updated multiple times a week, and our commercial team also uses their connections to negotiate exclusive codes with big name brands, so you can find all the best available codes and promotions listed in one place.
How we test coupon codes
To ensure that every code you see is ready to use, our team tests each one before uploading it to a page. Whether it's for free shipping, a multibuy offer, a student discount, or savings in the sales, we check that the code can be applied at the checkout and works as described. We don’t include any one-time or user-specific codes, so you haven’t got to worry about anyone else beating you to the punch, and you’ll find codes for products across all kinds of categories.
We also include all the information about a coupon, such as terms and conditions and the expiry date, on the page below the offer description. Simply click ‘Terms & Conditions’ and you’ll expand the code box, where you’ll be able to read any specific instructions or requirements associated with your chosen coupon. We do our best to update this information whenever any changes are made, with each page checked at least twice a week.
What to do if a coupon code doesn’t work
Despite our best efforts, sometimes coupons won’t work as expected. Expiry dates and terms and conditions can be changed by the retailer, or the code may simply no longer be accepted. Should you run into any issues, don’t worry - our customer service team is available to offer support.
The first port of call should always be to check the coupon’s terms and conditions to make sure you meet all requirements. Codes may be product-specific (i.e. 5% off gaming laptops), require a minimum order value (i.e. when you spend $50 or more), or need you to verify your status (i.e. verify with a valid military email address). Click the ‘terms & conditions’ text below the ‘Get Code’ button to view all available information.
If you’re still having issues once you’ve confirmed that you meet the necessary requirements, you can get in touch with our team by sending an email to coupons.pcgamer@futurenet.com. Include a summary of which code you tried to use, where you found it, and what went wrong, and we’ll reply as soon as we can to help out.
How we make money
PC Gamer earns money from its coupon pages through a commission model. We have deals in place with every retailer that has a corresponding coupon page on our site. When you shop with one of these retailers and use one of our codes to get a discount, the brand will pay us a percentage of the final order total in commission.
Using this model means that redeeming a discount through PC Gamer never costs you a thing. We don’t charge any fees to apply a code, and all our money is made directly from retailers, not our audience. You’ll only ever pay for the products or services you buy, with lower prices just as they’re described on the page.
If you're looking for more information on PC Gamer’s coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
