Microsoft yanks a dodgy AMD driver that is bricking some Windows 10 PCs

AMD chip in motherboard
(Image credit: Future)

Attention AMD users, if your Windows 10 PC recently began having trouble booting up with an error message indicating a problem with your boot drive, it's likely because of a buggy driver doled out through Windows Update. Microsoft has pulled the driver following numerous reports of boot issues.

The dodgy driver is labeled as "Advanced Micro Devices, Inc. - SCSIAdapter - 9.3.0.221," and as spotted by Windows Latest, there are numerous reports of it crashing PCs with the blue screen of death (BSOD) error code "INACCESSIBLE_BOOT_DEVICE."

Members of the Windows Insider program actually brought this issue to Microsoft's attention a couple of weeks ago when it manifested in a test build. At the time, Microsoft said it was investigating the issue, but the driver still managed to graduate out of the Windows Insider program and cause problems on numerous production PCs running AMD hardware.

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So, how did this happen? According to the software engineer, the driver was slowly rolled out to compatible PCs and, during that phase, was not flagged as problematic. But then it started to arrive on incompatible machines because of how it was listed.

"The driver installed on an extremely generic hardware ID, so on certain machines it would put that driver in the wrong place," they explained.

AMD and Microsoft share the blame on this one, though as the engineer noted, "ultimately MS delivered and installed this driver, so we need to be better about this."

If you've already received the driver and are stuck in a boot loop that is not fixing itself, there is a solution outlined in the Reddit thread. Grab a USB flash drive that is 8GB or bigger and put Windows 10 on it using Microsoft's Media Creation Tool. After you do that, boot from the USB stick and choose Repair your computer > Troubleshoot > Startup repair, and let it do its thing.

Paul Lilly

Paul has been playing PC games and raking his knuckles on computer hardware since the Commodore 64. He does not have any tattoos, but thinks it would be cool to get one that reads LOAD"*",8,1. In his off time, he rides motorcycles and wrestles alligators (only one of those is true).