Sony Online Entertainment databases were hacked, players' credit card and bank information stolen
Keep up to date with the most important stories and the best deals, as picked by the PC Gamer team.
You are now subscribed
Your newsletter sign-up was successful
Want to add more newsletters?
Every Friday
GamesRadar+
Your weekly update on everything you could ever want to know about the games you already love, games we know you're going to love in the near future, and tales from the communities that surround them.
Every Thursday
GTA 6 O'clock
Our special GTA 6 newsletter, with breaking news, insider info, and rumor analysis from the award-winning GTA 6 O'clock experts.
Every Friday
Knowledge
From the creators of Edge: A weekly videogame industry newsletter with analysis from expert writers, guidance from professionals, and insight into what's on the horizon.
Every Thursday
The Setup
Hardware nerds unite, sign up to our free tech newsletter for a weekly digest of the hottest new tech, the latest gadgets on the test bench, and much more.
Every Wednesday
Switch 2 Spotlight
Sign up to our new Switch 2 newsletter, where we bring you the latest talking points on Nintendo's new console each week, bring you up to date on the news, and recommend what games to play.
Every Saturday
The Watchlist
Subscribe for a weekly digest of the movie and TV news that matters, direct to your inbox. From first-look trailers, interviews, reviews and explainers, we've got you covered.
Once a month
SFX
Get sneak previews, exclusive competitions and details of special events each month!
Just as Sony's security troubles seemed to be drifting to the back of our minds, ready to be forgotten, SOE has released a surprisingly frank appraisal of how the security leak affected their databases. On April 16 and 17, hackers accessed their database and stole a ton of information. If you've played an SOE game, read on to see what information has been compromised, so you can take the proper steps to protect yourself.
The personal information of the approximately 24.6 million SOE accounts was illegally obtained. That information includes:
- name
- address
- e-mail address
- birthdate
- gender
- phone number
- login name
- hashed password
- 12,7000 "non-US" credit or debit card numbers and expiration dates, but not security codes
In addition to the above information, an additional database was hacked that contained 10,700 direct debit records from accounts in Austria, Germany, Netherlands and Spain, including:
- bank account number
- customer name
- account name
- customer address
In addition to granting 1 day playtime for every day that SOE's services are done, Sony has announced that it will grant all customers 30 days of additional time to their accounts. Sony has also stated that they're helping customers by offering to assist users in enrolling in identity theft protection services. The plan (dubbed "The Make Good" plan) is still being finalized, and more details will be released for each region affected.
Sony has posted information on its website and will send e-mails to all consumers whose data may have been stolen.
Even if you don't hear from SOE right away--and especially if you live in Austria, Germany, Netherlands or Spain--it would be wise to keep a close eye on your bank accounts and credit card statements for a while.
Keep up to date with the most important stories and the best deals, as picked by the PC Gamer team.

