Epic says I can change baby, I promise, as it returns for its now-annual tradition of admitting its launcher 'sucks'
I can fix her (she is a videogames client).
Keep up to date with the most important stories and the best deals, as picked by the PC Gamer team.
You are now subscribed
Your newsletter sign-up was successful
Want to add more newsletters?
Every Friday
GamesRadar+
Your weekly update on everything you could ever want to know about the games you already love, games we know you're going to love in the near future, and tales from the communities that surround them.
Every Thursday
GTA 6 O'clock
Our special GTA 6 newsletter, with breaking news, insider info, and rumor analysis from the award-winning GTA 6 O'clock experts.
Every Friday
Knowledge
From the creators of Edge: A weekly videogame industry newsletter with analysis from expert writers, guidance from professionals, and insight into what's on the horizon.
Every Thursday
The Setup
Hardware nerds unite, sign up to our free tech newsletter for a weekly digest of the hottest new tech, the latest gadgets on the test bench, and much more.
Every Wednesday
Switch 2 Spotlight
Sign up to our new Switch 2 newsletter, where we bring you the latest talking points on Nintendo's new console each week, bring you up to date on the news, and recommend what games to play.
Every Saturday
The Watchlist
Subscribe for a weekly digest of the movie and TV news that matters, direct to your inbox. From first-look trailers, interviews, reviews and explainers, we've got you covered.
Once a month
SFX
Get sneak previews, exclusive competitions and details of special events each month!
If you're anything like me, your Epic Games Store account is a kind of Library of Alexandria of free-but-unplayed games. Every so often you open the site, add whatever the current free game is to your collection, then never, ever, ever play them. Perhaps some day a long winter will come, and we'll all sit down and chew through our collections like they're so many acorns in our cheeks.
For now, though: the Epic launcher is bad. It's just not a good launcher—it's slow, bloated, and continually forgets who you are. That's not just me saying that, it's Epic. Last year, Epic head honcho Tim Sweeney straight-up said the launcher was "clunky," and now EGS vice president and general manager Steven Allison has told Eurogamer that "the launcher sucks. Let's call it what it is. It's really slow."
Allison says there are "a lot of things we need to fix. We have needed to fix them for years. We've been really focused on developer tooling and all the things we do there. But last year, we finally started to point more of our resources towards player experience stuff."
Up to now, the EGS has been making "calls to our back-end services to refresh every time you click around," explained Allison, which is why you might experience lag on slower connections. Apparently, that's all set to change.
In essence, Allison says Epic's devs are hard at work stripping out the EGS' innards and putting in new, faster innards. "We're basically pulling the guts out, putting new guts in… It should start to feel good, be faster and people be like, 'Holy shit. It doesn't suck so much.' And that will be a win for us." The EGS team is also working on adding community spaces to the storefront. To be frank, the absence of anything resembling the notoriously toxic Steam forums has been one of the things in EGS' favour so far as I'm concerned, but I guess others disagree. Anyway, small, achievable goals.
Which, okay, sure. It's nice when corporations acknowledge reality—it's harder for them than it perhaps should be—but let's bear in mind that Sweeney was copping to the EGS' clunkiness almost a full year ago and the store itself has been available since 2018. At no point in that long tenure has it been good. Rather than shuffling out once a year to have the bosses shamefacedly take their lumps for how bad it is, it'd be preferable for it to just stop being bad.
Hey, that's what Allison promises, and that sounds great, but I also won't be paralysed with shock if you and I meet here again next year when some other exec performs the shame ritual.
Keep up to date with the most important stories and the best deals, as picked by the PC Gamer team.
Steam sale dates: When's the next event?
Epic Store free games: What's free right now?
Free PC games: The best freebies you can grab
2025 games: This year's upcoming releases
Free Steam games: No purchase necessary

One of Josh's first memories is of playing Quake 2 on the family computer when he was much too young to be doing that, and he's been irreparably game-brained ever since. His writing has been featured in Vice, Fanbyte, and the Financial Times. He'll play pretty much anything, and has written far too much on everything from visual novels to Assassin's Creed. His most profound loves are for CRPGs, immersive sims, and any game whose ambition outstrips its budget. He thinks you're all far too mean about Deus Ex: Invisible War.
You must confirm your public display name before commenting
Please logout and then login again, you will then be prompted to enter your display name.


