FAQs
Does Sennheiser offer free shipping?
Yes, Sennheiser offers free standard shipping on all orders. If you'd rather have your order delivered quickly, you can also opt for a Second Day Air shipping option which takes 2 to 3 business days to arrive.
How long does Sennheiser take to ship?
Standard shipping takes between 4 to 7 business days to arrive and Second Day Air shipping is the quicker option which takes 2 to 3 business days to be delivered.
What is Sennheiser's returns policy?
Sennheiser offers a 30-day money-back guarantee on orders and once you've returned your order it can take between 5-14 days for Sennheiser to process your refund. To start a return you need to go to the ‘Return Portal’ page. From there you start your return by giving your order number and email, phone, or zip code, from there you just follow the process.
How do I contact Sennheiser customer service?
You can get in touch with Sennheiser in a few ways. You can either start a live chat on the website, which is the quickest way to get in touch, alternatively, you can call the product support line at 1-(877)-736-6434 between 8:30 am -7:30 pm EST or email contact@sennheiser.com. There’s also a support page that has video tutorials and guides.
Hints and Tips
Check the Headphone Offers page: Sennheiser has a dedicated ‘Headphone Offers’ page that shows you all the discounted items available for you to get your ears on! Here you can save up to $100 on select products, so it’s well worth checking out.
Shop at collab retailers: You’ll sometimes find Sennheiser products with a price cut when you shop at retailers with which Sennheiser has collaborated, like Drop + Sennheiser and Epos|Sennheiser.
Check out the Sennheiser Newsroom: The website’s newsroom section informs you about the latest sales on Sennheiser products from third-party retailers like Amazon, making it easy to snap up a great deal when available.
Student discount: Sennheiser student discount offers savings on the product range, discounts vary depending on the item. To claim your discount, you need to verify with ID.Me. You can also claim your student discount using Student Beans, where you can save up to 30% off your purchases.
Government, Military, Medical Responders & Teachers discount: Like the student discount scheme, Sennheiser offers discounts to the listed professions, which vary depending on the product. You need to verify your job status with ID.Me to claim your discount.
How to use Sennheiser coupon codes
1. Scroll through our Sennheiser coupon codes - we update this page regularly with the latest offers.
2. Once you’ve found the Sennheiser coupon you’d like to use, click the ‘Get Code’ button. This will make a pop-out box appear, showing the code and will also open a tab on the Sennheiser website. Copy the code by clicking the ‘Copy’ button in the pop-out box, then head to the Sennheiser website.
3. On the ‘Order summary’ page, scroll down until you see the ‘Billing summary’ section. There’s a box that says ‘Please enter coupon code’ - this is where you paste the code in. Click the ‘Apply’ button next to the box and watch the savings roll in!
How we source coupon codes
All the codes you see on PC Gamer have been sourced by our dedicated coupons team. Using our affiliate networks, partnerships with brands, and the world wide web, we track down the latest and best coupon codes and ways to save on your online orders. Our pages are updated multiple times a week, and our commercial team also uses their connections to negotiate exclusive codes with big name brands, so you can find all the best available codes and promotions listed in one place.
How we test coupon codes
To ensure that every code you see is ready to use, our team tests each one before uploading it to a page. Whether it's for free shipping, a multibuy offer, a student discount, or savings in the sales, we check that the code can be applied at the checkout and works as described. We don’t include any one-time or user-specific codes, so you haven’t got to worry about anyone else beating you to the punch, and you’ll find codes for products across all kinds of categories.
We also include all the information about a coupon, such as terms and conditions and the expiry date, on the page below the offer description. Simply click ‘Terms & Conditions’ and you’ll expand the code box, where you’ll be able to read any specific instructions or requirements associated with your chosen coupon. We do our best to update this information whenever any changes are made, with each page checked at least twice a week.
What to do if a coupon code doesn’t work
Despite our best efforts, sometimes coupons won’t work as expected. Expiry dates and terms and conditions can be changed by the retailer, or the code may simply no longer be accepted. Should you run into any issues, don’t worry - our customer service team is available to offer support.
The first port of call should always be to check the coupon’s terms and conditions to make sure you meet all requirements. Codes may be product-specific (i.e. 5% off gaming laptops), require a minimum order value (i.e. when you spend $50 or more), or need you to verify your status (i.e. verify with a valid military email address). Click the ‘terms & conditions’ text below the ‘Get Code’ button to view all available information.
If you’re still having issues once you’ve confirmed that you meet the necessary requirements, you can get in touch with our team by sending an email to coupons.pcgamer@futurenet.com. Include a summary of which code you tried to use, where you found it, and what went wrong, and we’ll reply as soon as we can to help out.
How we make money
PC Gamer earns money from its coupon pages through a commission model. We have deals in place with every retailer that has a corresponding coupon page on our site. When you shop with one of these retailers and use one of our codes to get a discount, the brand will pay us a percentage of the final order total in commission.
Using this model means that redeeming a discount through PC Gamer never costs you a thing. We don’t charge any fees to apply a code, and all our money is made directly from retailers, not our audience. You’ll only ever pay for the products or services you buy, with lower prices just as they’re described on the page.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
