AMD vows to fix Adrenalin driver bug affecting some DirectX 9 games

News
By published

Setting the record straight.

Some users are complaining that AMD's Radeon Software Adrenalin Edition update breaks compatibility with a handful of DirectX 9 games, including the original Witcher, Command and Conquer 3, and Red Alert 3. Not to worry though, despite reports to the contrary, AMD is working on a hotfix.

That was not obvious at the outset, and in fact one of AMD's technical support engineers caused a bit of a ruckus with his cold-shoulder response to a post on AMD's community forums.

"This title is from 2007, so we are unlikely to devote any valuable engineering resources to this issue, which is most likely caused by outdated API modules," the engineer stated.

It wasn't just one game users have been complaining about, but several of them, along with associated expansions. AMD's forum response didn't go over very well with users, one of which brought up the competition.

"It's so sad that I even have to say this to you. As long as old games work with Nvidia we will get a card from them the next time if you won't fix this," a user wrote.

Apparently the AMD employee was misinformed, and AMD is actually planning to roll out a fix. AMD software boss Terry Makedon made the clarification in a Twitter post.

Makedon also responded to one of the earlier reports through a Twitter post:

As to the original statement on AMD's forums, Makedon chalked it up to human error.

"Well unfortunately we are all humans and someone made a human mistake. I am unable to read and verify everything that any AMD employee posts about our software. Any media can contact me for a formal statement at any time though - none did! ;-)," Makedon added.

The bottom line is, if you're affected by the DX9 bug, hang tight, AMD is on it.

Paul Lilly
Paul Lilly

Paul has been playing PC games and raking his knuckles on computer hardware since the Commodore 64. He does not have any tattoos, but thinks it would be cool to get one that reads LOAD"*",8,1. In his off time, he rides motorcycles and wrestles alligators (only one of those is true).