Nvidia is 'investigating the reported issues with the RTX 50-series' cards after RTX 5090 and RTX 5080 owners (and some RTX 40-series folk) report black screen problems

RTX 5090 black screen
(Image credit: Nvidia)

We've been tracking reports of problems with Nvidia's new RTX 50-series GPUs for a little while, but they now seem to be hitting critical mass. It seems numerous owners of the new RTX 5080 and RTX 5090 cards are suffering crashes and particularly black screens, with a few arguably less substantiated reports of "bricked" cards, too. We've asked Nvidia about the problems and have been told that it is currently "investigating the reported issues with the RTX 50-series."

As ever with an emerging issue, the current situation looks complex. Most commonly, RTX 50-series owners are reporting black screen problems. The scenarios under which this occurs vary. Some say it's happening when switching resolutions or refresh rates. Others are finding the black screen hits under heavy load, while yet others associate it with multi-monitor setups.

If we're fairly confident at this point there is a real problem, the next step is a solution. We suspect that Nvidia will drop a blog post in the near future outlining the issue and either promising a fix in short order or accompanied by a hotfix driver update.

Until then, the best emerging advice to solve the problem is a full driver wipe with DDU (Display Driver Uninstaller) and then a driver reinstall. That suggests the problems springs from some sort of conflict with residual driver data. Going back to our earlier comment, it may be no coincidence that we ran DDU before installing our RTX 50-series review cards as a matter of routine precaution and haven't experienced the black screen problems.

Setting your PEG-16 graphics port to PCIe Gen 4 mode may also be a wise precaution in the short term following reports of PCIe signalling issues with the new RTX 50 GPUs, especially if the DDU wipe isn't entirely successful.

Anyway, if nothing else all this does rather add weight to the idea that a full driver wipe before any new GPU installation is a very good idea.

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Jeremy Laird
Hardware writer

Jeremy has been writing about technology and PCs since the 90nm Netburst era (Google it!) and enjoys nothing more than a serious dissertation on the finer points of monitor input lag and overshoot followed by a forensic examination of advanced lithography. Or maybe he just likes machines that go “ping!” He also has a thing for tennis and cars.