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Warner pulls Mortal Kombat X patch after data deletion reports

Mortal Kombat X

Warner Bros. has pulled the Mortal Kombat X patch released earlier today, after players began reporting that it was actually deleting data, including unlocked characters and progress through the Krypt.

"We’ve been monitoring the forums and are aware of the issues players are encountering. We appreciate the constructive feedback from you, the community," Warner wrote in an update to the original patch announcement. "We want you to know that there is ongoing support behind the scenes and it’s important to us that Mortal Kombat X is a fun experience for all of our players."

Unfortunately, while the update addressed an impressively large list of issues, it also wiped out an awful lot of player data. Complaints about lost characters and progress began coming in shortly after the patch went live, and they were both widespread and vociferous enough to force its removal in short order.

"We are temporarily removing the patch until we can pinpoint the cause of save data loss," Warner said in a follow-up. "We are actively working on this and will keep everyone posted as we work towards a fix. We sincerely apologize for this disruption."

Making things even worse was the sheer size of the patch, which weighed in at roughly 15GB and required another 15GB update to revert to the previous version—essentially 30GB of downloading to do absolutely nothing. At best, that's frustrating; for gamers laboring under data caps, it could actually hike the bottom-line price of Mortal Kombat even higher, a thoroughly unwelcome development for an otherwise fun game that we've already criticized for being a subpar port.

Andy Chalk

Andy has been gaming on PCs from the very beginning, starting as a youngster with text adventures and primitive action games on a cassette-based TRS80. From there he graduated to the glory days of Sierra Online adventures and Microprose sims, ran a local BBS, learned how to build PCs, and developed a longstanding love of RPGs, immersive sims, and shooters. He began writing videogame news in 2007 for The Escapist and somehow managed to avoid getting fired until 2014, when he joined the storied ranks of PC Gamer. He covers all aspects of the industry, from new game announcements and patch notes to legal disputes, Twitch beefs, esports, and Henry Cavill. Lots of Henry Cavill.