Ubisoft CEO apologises for placing his foot so deeply into his mouth

Yves Guillemot
(Image credit: Christian Petersen (Getty Images))

Ubisoft is having a bad time at the moment, and the mood in the office can't have been helped when CEO and co-founder Yves Guillemot sent staff a tone-deaf email saying that the responsibility for turning it all around was on them. But now, Guillemot has had a change of heart, offering a (semi-)apology at a company-wide Q&A and clarifying that management will have a role to play on the path ahead after all.

"I heard your feedback and I'm sorry this was perceived this way," said Guillemot (via Kotaku) in an apology of the 'I'm sorry you were mad' variety. "When saying 'the ball is in your court' [...] I wanted to convey the idea that more than ever I need your talent and energy to make it happen. This is a collective journey that starts of course with myself and with the leadership team".

Guillemot's original email and the response to it were the cherry on a disastrous cake. After several game cancellations, disappointing sales, and the umpteenth delay of Skull and Bones, sowing discontent among staff with a thoughtless email was the last thing Ubisoft needed. The email even attracted the ire of France's Solidaires Informatique union, which said "Mr. Guillemot is trying to shift the blame (once again) onto the employees," and called for a strike at Ubisoft Paris

Ubisoft executives didn't address that call during the Q&A, nor did they do much to allay fears that the company would respond to its recent rough patch with cost-cutting and layoffs. Sources who spoke to Kotaku said that they still felt that management had lost touch with staff, and a comment from Guillemot that the company's strategy was not about "doing more with less, but finding ways to do things differently," didn't seem to rule out the potential for layoffs in the future.

The company is going to have to find some way to pull out of its current nosedive, though, and it probably isn't going to do it by trying to ape the style of yet another popular genre. Its best bet is probably Assassin's Creed Mirage, Ubisoft's upcoming, classic-style AC game that promises to be a bit more bitesize than AC Origins, Odyssey, and Valhalla. It certainly won't be Beyond Good and Evil 2, no matter what Ubisoft says.

Joshua Wolens
News Writer

One of Josh's first memories is of playing Quake 2 on the family computer when he was much too young to be doing that, and he's been irreparably game-brained ever since. His writing has been featured in Vice, Fanbyte, and the Financial Times. He'll play pretty much anything, and has written far too much on everything from visual novels to Assassin's Creed. His most profound loves are for CRPGs, immersive sims, and any game whose ambition outstrips its budget. He thinks you're all far too mean about Deus Ex: Invisible War.