The Division's game-breaking bug won't be fixed until April 12

The Division challenge mission

An update to The Division that went live in March changed the game in a bunch of good ways, and one that, for some players, was very much the opposite of good. After it deployed, complaints began rolling in that high-end backpacks were disappearing from inventories, and worse, that players were being locked out of the game entirely. The bug apparently only affected a small number of players, but even so, that's a serious issue.

The good news is that Ubisoft was able to nail down the cause of the problem in relatively short order. Unfortunately, getting it fixed is another matter entirely, and those of you locked out of your accounts are going to have to wait awhile before you get back in.

“We will be deploying a fix in update 1.1 on April 12th that should resolve instances of the infinite loading/backpack issue,” Community Manager Natchai_Ubisoft wrote in an update posted today. “Due to this fix requiring a client patch, we cannot deploy it at an earlier date. We thank you for your patience.”

Not an April Fools' joke, I'm afraid. We'll let you know if Ubisoft manages to get something out sooner, but that wording sounds awfully solid to me.

Andy Chalk

Andy has been gaming on PCs from the very beginning, starting as a youngster with text adventures and primitive action games on a cassette-based TRS80. From there he graduated to the glory days of Sierra Online adventures and Microprose sims, ran a local BBS, learned how to build PCs, and developed a longstanding love of RPGs, immersive sims, and shooters. He began writing videogame news in 2007 for The Escapist and somehow managed to avoid getting fired until 2014, when he joined the storied ranks of PC Gamer. He covers all aspects of the industry, from new game announcements and patch notes to legal disputes, Twitch beefs, esports, and Henry Cavill. Lots of Henry Cavill.