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Final Fantasy 14 director has mostly bad news about the server issues

Alphinaud engulfed in flames in the Final Fantasy 14: Endwalker trailer
(Image credit: Square Enix)

Final Fantasy 14 director Naoki Yoshida has acknowledged that it's a bit of a nightmare to get onto a server in North America and Europe, but that isn't going to change anytime soon.

Players have been hitting Final Fantasy 14 in droves, with the game breaking its highest ever concurrent player count, running out of digital copies and seeing World of Warcraft streamers like Asmongold making the leap. While it's been nice to see a great MMO thrive, it's been putting an awful lot of strain on the servers. Queue times to log into the game can be lengthy, and some people have found they're unable to make a new character at all during peak times.

Yoshida gave a brief update on the ongoing server congestion in a notice on Lodestone, the game's official community website. He thanked players who had recently picked up the game, but admitted that the number of people trying to log in simultaneously each day "has continued to hit the upper limit."

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An update today will attempt to raise the simultaneous login cap on European servers, with plans to later upgrade equipment down the line. Yoshida asked for players to "continue to wait for your turn to log in" during long queues, which have been particularly prevalent during weekends.

It's bad news for North American players, however. Yoshida announced that the team will be temporarily shutting down new character creation on the Aether data center until further notice, writing "were the number of characters to increase any further, it could result in login queues taking up to several hours, which is why we needed to take this approach." While players can still create characters on other North American data centers, it means if your friends are over on Aether, you won't be able to join them.

ffxiv_na_servers_have_almost_completely_run_out from r/ffxiv

Yoshida said the team is looking into expanding data centers or adding new servers to accommodate the increase in players, but the pandemic has proved a massive hurdle in making it happen. "There is an ongoing global shortage and increased demand for semiconductors, and quite frankly, we are still struggling to source the required equipment," he wrote. "Additionally, the resurgence of COVID-19 cases in Japan has raised major concerns regarding our ability to travel overseas for on-site implementations."

The director called the circumstances "far from ideal," but said that the team will "continue to persevere" in finding solutions while putting larger plans into motion. With the Endwalker expansion a mere three months away, the intense congestion is an ever-looming worry. Player count usually swells with the release of new expansions, and it could exacerbate an already worsening issue for Square Enix.

Mollie Taylor

A fresh writer in the industry, Mollie has been taken under PC Gamer's RGB-laden wing, making sure she doesn't get up to too much mischief on the site. She's not quite sure what a Command & Conquer is, but she can rattle on for hours about all the obscure rhythm games and strange MMOs from the 2000s. She's been cooking up all manner of news, previews and features while she's been here, but especially enjoys when she gets to write about Final Fantasy, Persona, The Sims, and whatever other game she's currently hopelessly fixated on. There's a good chance she's boring another PC Gamer writer about her latest obsession as we speak.