G.Skill to pay out $2.4 million in class action settlement over 'deceptive' RAM specifications but denies all wrongdoing

(Image credit: G.Skill)

PC memory specialist G.Skill has agreed to pay out 2.4 million dollars to settle a class action lawsuit. The suit claimed that G.Skill advertised the operating speeds of various DDR4 and DDR5 RAM kits "deceptively" over a period from January 2018 to January 2026.

Rather than fight the case in court, G.Skill has settled with the class action plaintiffs, with the company agreeing to the multi-million payout while also denying any and all wrongdoing. According to court papers (via Tom's Hardware), the settlement applies to "All individuals in the United States who purchased one or more G.Skill DDR-4 and DDR-5 DRAM (non-laptop) memory products with rated speeds over 2133 MHz or 4800 MHz respectively from January 31, 2018 to January 7, 2026."

"Class members must submit proof if they claim more than five qualifying products per household. For up to five products, they only need to attest to their purchase," Claim Depot says. The payouts will come 45 days after the court resolves any appeals and grants final approval to the settlement and the amount each claimant will get will depend on how many people "attest" to buying the relevant products. In practice, it probably won't be much.

A screenshot of a Threadripper test PC as used by G.Skill and overclocker Phantom, to achieve a memory speed of 8,400 MT/s CAS38 with 256 GB of RDIMMs. — These sorts of details are exactly the kind of thing the class action plaintiffs think customs shouldn't have to worry about. (Image credit: G.Skill / Phantom)

As for what actually happened, the class action case alleges that customers were "led to believe that the advertised speeds were 'out of the box' speeds requiring no adjustments to their PCs. G.Skill denies any wrongdoing and denies that it violated any law. G.Skill maintains that its memory products were appropriately labeled and advertised at all times and that they performed as represented."

In short, what we're talking about here is standard operating speeds versus supported overclocked memory speeds. It is, at best, a grey area. You could argue that it's common for DDR memory kits to be advertised at their maximum supported speeds under, say, XMP profiles or manual settings, and that it's pretty normal to have to enable that in the motherboard's BIOS.

Without letting G.Skill off the hook, achieving really high memory speeds has always been a bit of a dark art that hinges on multiple factors. So, the best advice is to make pessimistic assumptions about what speeds you might be able to achieve in practice.

Part of the settlement includes G.Skill changing its packaging to denote "up to" an advertised speed and a disclaimer that reads, "Requires overclocking/BIOS adjustments. Maximum speed and performance depend on system components, including motherboard and CPU.”

A quick perusal of other brands online indicates that terminology such as "up to" and "tested speed" is now quite widespread. So, the industry as a whole has probably covered off any future, similar claims.

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Jeremy has been writing about technology and PCs since the 90nm Netburst era (Google it!) and enjoys nothing more than a serious dissertation on the finer points of monitor input lag and overshoot followed by a forensic examination of advanced lithography. Or maybe he just likes machines that go “ping!” He also has a thing for tennis and cars.

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