Far Cry 4 live update site reveals three "primary issues" currently being worked on

Far Cry 4 Header

Far Cry 4 launched yesterday, followed immediately by a day-one patch intended to fix at least some of the bugs and performance issues that almost inevitably seem to plague game releases these days. Alas, it didn't fix all the issues. A Far Cry 4 Live Updates status page has been created to keep players apprised of the game's status.

First and foremost, the page warns that while the day-one patch was meant to be installed "transparently," some players may have missed it, especially those playing offline. If you're having grief with the game, job one is to ensure that it's been installed. Beyond that, Ubisoft says three "primary issues" have so far been reported:

  • Crashing to a black screen during loading: Ubisoft has been able to reproduce this problem and believes it might be related to the presence of conflicting peripherals, although what those peripherals might be aren't mentioned. One user suggests Logitech devices might be a cause of trouble, but that's entirely anecdotal.
  • PlayStation 3 game data corruption: This isn't really our bag and Ubisoft doesn't have much to say about it except that it may or may not be related to having previously played Far Cry 3.
  • Preorder code redemption: Anyone who preordered Far Cry 4 should have been emailed a code for the Blood Ruby mission. Not everyone has received the email, however, and not all emails that were sent out actually contained a code.

Anyone who's run into a problem other than the ones mentioned above that isn't addressed by either the day-one patch or the upcoming second patch, previewed here, is asked to submit a ticket to the Ubisoft support site.

TOPICS
Andy Chalk
US News Lead

Andy has been gaming on PCs from the very beginning, starting as a youngster with text adventures and primitive action games on a cassette-based TRS80. From there he graduated to the glory days of Sierra Online adventures and Microprose sims, ran a local BBS, learned how to build PCs, and developed a longstanding love of RPGs, immersive sims, and shooters. He began writing videogame news in 2007 for The Escapist and somehow managed to avoid getting fired until 2014, when he joined the storied ranks of PC Gamer. He covers all aspects of the industry, from new game announcements and patch notes to legal disputes, Twitch beefs, esports, and Henry Cavill. Lots of Henry Cavill.

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