NZXT to begin shipping more permanent H1 PC case fire hazard fix this month

 NZXT H1 PC case
(Image credit: NZXT)
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NZXT will soon begin to ship updated PCIe riser assemblies out to H1 case owners, which should put an end to the tiny case's fire safety issue (opens in new tab) once and for all.

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"We stepped up some resources and have begun the process of getting updated PCIe riser cable assemblies out earlier than we expected," the NZXT safety issue blog (opens in new tab) says. "We will start shipping them out in late February to customers who have requested them."

Over on the NZXT blog, the company says you should fill out this form to request a repair kit (opens in new tab), although it's not entirely clear whether that will be the new riser assembly or nylon screw repair kit, as the company will also continue to send the latter to customer that have requested one.

The new riser assembly is the preferable option as it is intended to fix the root cause of the issue: a screw sitting too close to a power pin. If left unfixed, this poses the risk of catching fire. NZXT says that less than 10 instances of this happening have been noted but that could increase if left as is. 

The nylon screws will also prevent this from presenting a fire risk, but concerns were previously raised over somebody removing these screws and replacing them with metal ones, unknowingly placing themselves at risk.

There are roughly 32,000 H1 cases in the US alone (opens in new tab), all of which require some form of repair. If that includes one you own, you can get in touch with NZXT at the following details:

  • Phone: 1-888-965-5520 (Mon – Fri, 8am – 6pm PST)
  • Email:

NZXT has also said it will begin shipping new cases (which are temporarily on hold) with the new update riser assembly, so once sales start back up we're hoping for the H1's saga of problems to be over once and for all. Besides its glaring fault, it's a great small-form factor case, so it'd be a shame to see it disappear entirely.

Jacob Ridley
Senior Hardware Editor

Jacob earned his first byline writing for his own tech blog from his hometown in Wales in 2017. From there, he graduated to professionally breaking things as hardware writer at PCGamesN, where he would later win command of the kit cupboard as hardware editor. Nowadays, as senior hardware editor at PC Gamer, he spends his days reporting on the latest developments in the technology and gaming industry. When he's not writing about GPUs and CPUs, however, you'll find him trying to get as far away from the modern world as possible by wild camping.