11 Bit Studios calls out 'shitty scammer' selling Frostpunk 2 on Kinguin

Frostpunk 2
(Image credit: 11 Bit Studios)

Frostpunk 2 was announced a week ago with a grim teaser, a brief synopsis of the new setting—coal is out, oil is in—and no release date. 11 Bit Studios warned that the game is still "pretty early in development," and likely a long way off. That hasn't prevented online retailer Kinguin from offering "preorder Steam CD keys" for sale, leading to a very strong response from 11 Bit urging fans not to buy them.

The keys are actually being sold by G2Play, which is part of Kinguin—the two merged in 2020—and pages on both sites carry a notification that the purchase is strictly a preorder, and that keys won't actually be delivered until the game is released, whenever that is. They're currently going for $47 CDN, which I would ballpark around $40 US—maybe not unreasonable but also entirely arbitrary, given that official pricing on Frostpunk 2 hasn't actually been set yet.

11 Bit Studios made a note of that point in its response. "We don't know the price of our game yet, we don't have any keys," the studio tweeted. "Some SHITTY SCAMMER sells Frostpunk 2 on pre-order under umbrella of another CROOK Kinguin?! Retweet & let's make some noise to stop it."

"As a further addition to our announcement about scammers - they have PEGI rating while we do not know it yet (!) and they embedded our trailer from Epic Games Store while 'selling Steam keys' on pre-order. Sorry, but this is ridiculous."

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For the record, the trailer indicates that Frostpunk 2 will be available on Steam, the Epic Games Store, and GOG.

Kinguin is a "key reseller," which is essentially a digital marketplace where anyone can sell game keys. Resellers can be a bit of a Wild West: They provide a way for people to make a few bucks on excess keys picked up in, for example, a Humble Bundle, but they're also open to less-scrupulous behavior. G2A is probably the most notorious of the bunch: It's been accused of fraudulent behavior by studios including Gearbox, TinyBuild, and Unknown Worlds, and other indie developers have gone so far as to ask cheapskates to pirate their games rather than buy them from the reseller.

This particular situation is dodgy at best: The listing states that keys "will be delivered upon the game's release date," but that could be—likely will be, according to 11 Bit Studios—literally years away, and because a price hasn't been set it's very possible that people will end up paying more through Kinguin than they would if they'd just gone straight to Steam or Epic. It's clearly intended to take advantage of people who aren't paying attention or just don't know any better.

"We used bitter words but not without a reason; technically speaking, they are selling something that doesn't exist," 11 Bit Studios said in a statement. "We have access to the game at its current state for internal testing, of course, but we're not generating keys that could be sold, redeemed, and give players access to the game."

"Most importantly, we haven't even started a preorder campaign yet. This means that the false information Kinguin is putting out there can cause a bunch of troubles when Frostpunk 2 is officially available for purchase. This could include backlash aimed at us about Kinguin's pre-orders and their taken-straight-out-of-space game price if our official pre-order price is different. We could also receive complaints from people who bought those non-existent keys from Kinguin now and then having trouble actually getting the keys from them down the road."

11 Bit Studios said it would like to see industry-wide action against this sort of thing, and in the meantime may try to have the Frostpunk 2 preorder page taken down. "But they will likely just ignore us as this is something they do with other games," it said. "Any legal actions could be extremely difficult as they are—probably for a reason—a Hong Kong-registered company.

In a statement of its own released on August 19, Kinguin acting CEO and CFO Brandon Doerfler denied that the reseller was doing anything untoward, and said that the listing has been adjusted to be clearer that it is only for a preorder.

"We know there is much excitement surrounding the upcoming release of Frostpunk 2 and want to connect fans with merchants who are offering the key," Doerfler said. "We apologize for the inclusion of unconfirmed information that appeared in the listing on Kinguin.net in regard to Frostpunk 2. We have since removed this and made it clear to anyone visiting our site that the game is available for preorder only."

The Frostpunk 2 Steam key listing remains online. 

Thanks, Kotaku.

Andy Chalk

Andy has been gaming on PCs from the very beginning, starting as a youngster with text adventures and primitive action games on a cassette-based TRS80. From there he graduated to the glory days of Sierra Online adventures and Microprose sims, ran a local BBS, learned how to build PCs, and developed a longstanding love of RPGs, immersive sims, and shooters. He began writing videogame news in 2007 for The Escapist and somehow managed to avoid getting fired until 2014, when he joined the storied ranks of PC Gamer. He covers all aspects of the industry, from new game announcements and patch notes to legal disputes, Twitch beefs, esports, and Henry Cavill. Lots of Henry Cavill.