Ex-BioWare animator responds to Mass Effect: Andromeda's animation woes

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Since the first gameplay trailers, Mass Effect: Andromeda's facial animations have been an easy target for criticism. The worst examples, in which characters appear dead in the eyes or move their lips incongruously, have been packaged into short clips and run through the internet's many gauntlets of disparagement. Some of that criticism has been fair, as there are clearly unflattering moments in Andromeda. Imperfect lip sync isn't an excuse for a mob to harass a BioWare employee (opens in new tab).

Over the past few days, various game animators have pitched in their experiences with major animation projects to lend perspective to the criticism, explaining how animation is done at Andromeda's scale, who does it, and why comparisons to other games are often bunk. Animators, according to animators, are hardly the final step in the RPG animation process.

On Twitter (opens in new tab), former BioWare and current Naughty Dog animator Jonathan Cooper offered his perspective. "The audience has grown more discerning, which makes our job more difficult but furthers animation quality (and animators) as a requirement," he wrote, after denouncing attacks on individuals and explaining that large-scale RPG animation is incomparable to the "highly controlled" cutscenes of linear games like Uncharted. 

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Cooper describes how RPG designers, not necessarily 'animators,' can work like DJs, mixing pre-made animations to complete important scenes, and letting algorithms take care of scenes that are less-likely to be seen—at least unless there's time to touch them up. According to his theory, BioWare "underestimated" the time required to hand-design every dialogue sequence, leaving some at a low, algorithmic level of quality. 

While he sounds sympathetic to the challenge and time constraints faced by his former studio, Cooper suggests an alternative, citing Horizon: Zero Dawn as an example. "Were I to design a conversation system now," he wrote, "I'd push for a workflow based on fast and accessible face & body capture rather than algorithms."

"The one positive to come out of all this is that AAA story-heavy games can't skimp on the animation quality with a systemic approach alone."

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BioWare has not detailed every aspect of its animation process for Andromeda, so Cooper's analysis shouldn't be taken as fact, though his insight is credible given that he worked as a lead animator on Mass Effect 1 and Mass Effect 2. I do wonder if face and body capture really fell within the budgetary and time restrictions of Andromeda's developers given the weight of the script. 

Meanwhile, over at animation-dedicated site Anim State (opens in new tab), three professional game animators came together to chat about their experiences as they relate to Andromeda, adding another layer of insight to the conversation.

"I've had experience in much smaller scope systems, and even those were a nightmare of organization and best-guesses," wrote former Volition, now First Strike Games (opens in new tab) animator Tim Borelli. "Instead of creating custom animations per line of dialogue and acting choice of the VO talent, you are likely creating phoneme shapes (Aa, Eee, Oh, Mmm, etc), emotion shapes (angry, sad, happy, etc) for upper and lower face sections, body language animations (happy, frustrated, sad, excited, etc) at various intensity levels (VERY angry, kind of angry, about-to-boil-over angry, etc)."

I thought it was funny that people are piling on animators for these glitches, when in reality the animators are probably blameless.

Gwen Frey

Borelli goes on to explain that many other systems interact with the animations: where the head is pointing, where the eyes are looking, and where the feet are planted, for instance. It's clear from every artist's take that the word 'animation' in a game like Andromeda should not be thought of as someone sitting in front of a character model making it move. 

"I thought it was funny that people are piling on animators for these glitches, when in reality the animators are probably blameless," said Gwen Frey (opens in new tab), who animated The Flame in the Flood and worked on BioShock Infinite. "On a AAA project of this scope most of the smaller cut scenes are never seen by the animators. Instead you create a system for designers to use and trust the designers to script everything properly."

I highly recommend reading Jonathan Cooper's full thread (opens in new tab) as well as the roundtable at Anim State (opens in new tab) for a better understanding of what it is we're criticizing when an eyeball goes astray or a character spontaneously begins crabwalking.

Perhaps eventually we'll get a proper postmortem from those with intimate knowledge of Mass Effect: Andromeda's development. In the meantime, the common thread connecting these animators' experiences is that 'animation' can describe a wide range of disciplines and procedural systems. Furthermore, there's no basis on which to compare Andromeda's animation to performance captured or otherwise highly-authored cutscenes—they're different problems with different solutions.

Tyler Wilde
Executive Editor

Tyler grew up in Silicon Valley during the rise of personal computers, playing games like Zork and Arkanoid on the early PCs his parents brought home. He was later captivated by Myst, SimCity, Civilization, Command & Conquer, Bushido Blade (yeah, he had Bleem!), and all the shooters they call "boomer shooters" now. In 2006, Tyler wrote his first professional review of a videogame: Super Dragon Ball Z for the PS2. He thought it was OK. In 2011, he joined PC Gamer, and today he's focused on the site's news coverage. His hobbies include amateur boxing and adding to his 1,200-plus hours in Rocket League.