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EA launches investigation after allegations an employee profited from FIFA 21 Ultimate Team trading

A crowd of yelling players in FIFA 21
(Image credit: EA)
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Right now, #EAGATE is trending on Twitter after allegations that an employee of EA has been selling FIFA 21 Ultimate Team icons directly to players. Normally these digital player cards are available in packs that have been compared to loot boxes (opens in new tab), but some of them can also be traded over the transfer market. The tweets that set off the hashtag (opens in new tab) claim to show icons that aren't tradeable being purchased for hundreds of euros (in one case for €1,700 (opens in new tab), or roughly $US2,026). A video shows icons that arrived directly in the purchaser's game (opens in new tab), all marked as having no previous owners.

EA has responded to these allegations with a statement, saying that it is aware of the situation. "A thorough investigation is underway," it goes on, "and if we identify improper conduct, we will take swift action. We want to be clear - this type of behavior is unacceptable, and we in no way condone what is alleged to have happened here. We understand how this creates concern about unfair balance in the game and competition. We will update the community as we get more clarity on the situation."

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A black market for FIFA Ultimate Team coins, which can be used to buy icons from an in-game auction house, has long been known to exist. Buying the icons directly, and having them show up in-game as if previously unowned, seems like a new development.

Jody's first computer was a Commodore 64, so he remembers having to use a code wheel to play Pool of Radiance. A former music journalist who interviewed everyone from Giorgio Moroder to Trent Reznor, Jody also co-hosted Australia's first radio show about videogames, Zed Games. He's written for Rock Paper Shotgun, The Big Issue, GamesRadar, Zam, Glixel, and Playboy.com, whose cheques with the bunny logo made for fun conversations at the bank. Jody's first article for PC Gamer was published in 2015, he edited PC Gamer Indie from 2017 to 2018, and actually did play every Warhammer videogame.