Skip to main content

Discord, Valorant briefly go offline following Cloudflare network issue

(Image credit: Discord)
Audio player loading…

Update (7/18): Cloudflare says the outage was caused by a "configuration error" and lasted 27 minutes. For the curious, the company breaks down what happened in a blog post (opens in new tab), and says it has taken steps to prevent the error from reoccurring. It also stresses that the outage "was not caused by an attack or breach of any kind." 

Update (7/17): At 2:46 pm Pacific, Cloudflare said that it had identified the issue and is fixing it. 

Shortly before that, at 2:36 pm, Discord said that (opens in new tab) "users are beginning to be able to connect," and that it was recovering from the issue. It later added that it was observing "some impact to calls and DMs due to the large number of users reconnecting."

I can now connect to both Discord and Valorant. In all likelihood, the affected services will recover throughout the afternoon, but we'll continue to monitor the situation in case anything major struggles to come back online. 

Original story (7/17): On Friday afternoon, reports began appearing on Twitter from people who were unable to connect to chat program Discord or Riot shooter Valorant. At the time, I could not connect to either.

It wasn't just Discord and Riot having problems: Ironically, downdetector.com (opens in new tab), a site used to check if another website is offline for everyone or just from your connection, was itself down. 

According to (opens in new tab) game streaming service Parsec, they lost service due to an outage at web infrastructure and security company Cloudflare. Discord also relies on Cloudflare, and acknowledged an "upstream internet issue." Riot acknowledged (opens in new tab) "server outages."

Steam appears to have been unaffected.

Cloudflare quickly said it was investigating issues with its network. "Customers using Cloudflare services in certain regions are impacted as requests might fail and/or errors may be displayed," the company wrote. 

See more

Tyler grew up in Silicon Valley alongside Apple and Microsoft, playing games like Zork and Arkanoid on the early personal computers his parents brought home. He was later captivated by Myst, SimCity, Civilization, Command & Conquer, Bushido Blade (yeah, he had Bleem!), and all the shooters they call "boomer shooters" now. In 2006, Tyler wrote his first professional review of a videogame: Super Dragon Ball Z for the PS2. He thought it was OK. In 2011, he joined PC Gamer, and today he's focused on the site's news coverage. After work, he practices boxing and adds to his 1,200 hours in Rocket League.