CS:GO abruptly went free to play and added a battle royale mode (opens in new tab) called Danger Zone on Thursday. The immediate reaction hasn't been great: 14,327 negative Steam reviews flooded the CS:GO store page on December 7 alone. That's more negative reviews for CS:GO in a single day than in any entire month since Steam added a user review system back in 2013. Another 4,000+ negative reviews have appeared so far today.
Most of the new negative reviews point to the free to play model rather than the new battle royale mode. Some players are unhappy that a game they spent money on is now free for anyone who wants to play (even, in some cases, players who have owned the game for years and have played for thousands of hours). Others were hoping for more of a reward than the loyalty badge they received for having purchased the game prior to Thursday—some reviewers feel they are entitled to an exclusive skin or weapon. Many are convinced that going free to play will result in a sudden influx of cheaters and hackers. There are a number demanding a refund for the purchase price.
Many negative reviews also take issue with the change to Prime matchmaking. Previously, Prime matchmaking was limited to players who added a legitimate phone number to their accounts and had played enough to attain Rank 21. Now, anyone who had purchased CS:GO prior to the switch to a free to play model has been elevated to Prime.
It's not all negative, however. That same day, 7,000 positive Steam reviews appeared for CS:GO as well, and the peak concurrent players is the highest it's been all year. As is often the case, reviews on Steam don't always serve as a traditional review of a game's pros and cons but as a way to signal displeasure with a single recent decision made by developers.
CS:GO came just short of ~750K peak concurrent players today. But the fact it didn't hit it doesn't really matter either way, it's still the highest it's been since 1/29/17 (the final day of ELEAGUE Atlanta 2017). https://t.co/EBUOfjpvby pic.twitter.com/mNppcKejU5December 8, 2018