Skip to main content

G2A says it will pay devs 10 times what they lose in chargebacks due to fraud

(Image credit: G2A)

This week, several developers and publishers expressed their displeasure at seeing their games sold via key reseller G2A, some even saying they'd prefer people to pirate their games instead of purchasing them from the website. Today, G2A has responded with a statement where it says it will pay developers ten times the money they've lost through chargebacks for keys bought with stolen credit cards, as long as there's proof. 

That was a few hours ago; since then, a petition started by No More Robots rep Mike Rose has gone up demanding that G2A stops selling indie games. This isn't the first time developers have been critical of what the key reseller seems to consider concessions. After publisher TinyBuild complained about key fraud, G2A asked for a list of suspected keys to compare them, but the publisher declined because it would have been "an insane amount of work". 

G2A says it will use an auditing company to check if keys sold on the platform were obtained using illegal credit cards, and if the auditor finds any, G2A "guarantees" that it will pay all the money lost on chargebacks, multiplied by ten. Dealing with fraud ends up costing time and resources as well, so it's not just about lost sales income. G2A says it will also cover the cost of the first three audits for the developer, though after that it will be 50/50.   

The post also mentions the current Twitter beef between G2A and publisher No More Robots, and claims that only 8 percent of games sold on the platform are indie games. Since nobody can really agree what an indie game is these days, that number is impossible to verify. G2A also claims that, since only five copies of No More Robots' last published game were sold on the platform, it's not having a significant impact on the business.

"G2A says that they do care about the games industry, the industry they profit from every day," the protesting petition reads. "We suggest that G2A could surely take an 8% hit to their sales, if it means making 99% of developers in the industry happier, and allowing us to retain the perceived value of our games."

On Twitter, G2A said if it stopped selling indie games, sellers would only find other places to shift codes.

The petition is approaching 800 signatures at the time of writing, which it's amassed in around four hours. 

Fraser is the sole inhabitant of PC Gamer's mythical Scottish office, conveniently located in his flat. He spends most of his time wrangling the news, but sometimes he sneaks off to write lots of words about strategy games.