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Google restores Gmail and apps for all users after disruption (Updated)

(Image credit: Google)
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Update: Google has confirmed it has restored Gmail and app service for all users.

The latest update from 12:10PM:

"The problem with Gmail should be resolved. We apologise for the inconvenience and thank you for your patience and continued support. System reliability is a top priority at Google. We are making continuous improvements to make our systems better."

Original story: Gmail is currently facing an issue that prevents users from sending emails. Similarly, Google Meet, Google Drive, Admin Console, Google Sites, Google Keep, Google Voice, and Google Chat are all confirmed to be affected by the sudden and unexpected disruption.

So far the issue is only listed as a 'service disruption' and not a 'service outage'. As such, it is still possible to check any mail you already have in your inbox, and it's only your hilarious morning office-wide joke newsletter that will have to wait until the service is back up-and-running again.

That could be any time now, as Google has acknowledged the issue and has a team investigating the issue.

The latest entry on the app status page, from 09:38, reads as follows:

"We are continuing to investigate this issue. We will provide an update by 8/20/20, 10:38 AM detailing when we expect to resolve the problem. Gmail sending issues, Meet recording issues, Creating files issues in Drive, CSV user upload issues in Admin Console, Posting message issues in Google Chat, Sites adding new pages issues, Keep issues, Voice mail issues"

Google has been aware of the fault since 6:29AM, and a look at Downdetector (opens in new tab) suggests the issues first arose around 5:07AM.

Reports from across the globe also suggest this is a worldwide issue, and the severity of the disruption varies from user to user.

Jacob Ridley
Jacob Ridley

Jacob earned his first byline writing for his own tech blog from his hometown in Wales in 2017. From there, he graduated to professionally breaking things as hardware writer at PCGamesN, where he would later win command of the kit cupboard as hardware editor. Nowadays, as senior hardware editor at PC Gamer, he spends his days reporting on the latest developments in the technology and gaming industry. When he's not writing about GPUs and CPUs, however, you'll find him trying to get as far away from the modern world as possible by wild camping.