New World rolls back EU server after accidentally showering players with gold

New World
(Image credit: Amazon)

Amazon Games has just rolled back New World's Central EU server by several hours after accidentally gifting a number of players up to 300,000 gold.

The rollback was announced after a lengthy maintenance period which saw the entire server pulled down a few hours after the gold was sent out. According to the development team, the compensation was originally being rolled out as a catch-up to those who lost gold through in-game tax. 

"After our patch early this morning, a separate database modification in EU was executed to grant catch up funds for players affected by in-game tax losses since the November feature release," developer Lane wrote in a forum post. "This database change mistakenly granted very large sums not reflective of the intended amounts."

As to be expected, those who found themselves swimming in cash went ahead and spent it, "often buying large amounts of items off the trading post" according to Lane. While the team looked into ways to rectify the mistake, Lane said the only choice was to roll the server back to just before the database modification went live.

While the servers are now back up, the trading post has had to be disabled due to that particular database taking longer to update. "We are already in progress on this work but don't yet know the full time required," Lane explained. "Once complete, all of the contracts will be restored and the trading post will reopen. This will not require a patch but may need a brief restart."

Amazon Games said anyone who transferred just before the server downtime may be getting a "character_restore_failure" error right now, which the team is currently trying to fix.

It's been a bit of a wild ride for New World. It feels like whenever one problem gets resolved, another one rears its ugly head. From gold duplications to using chat to crash the game, the teething problems are glaring. 

Mollie Taylor
Features Producer

Mollie spent her early childhood deeply invested in games like Killer Instinct, Toontown and Audition Online, which continue to form the pillars of her personality today. She joined PC Gamer in 2020 as a news writer and now lends her expertise to write a wealth of features, guides and reviews with a dash of chaos. She can often be found causing mischief in Final Fantasy 14, using those experiences to write neat things about her favourite MMO. When she's not staring at her bunny girl she can be found sweating out rhythm games, pretending to be good at fighting games or spending far too much money at her local arcade.