make the call man.
Please call our Account and Billing department to resolve this issue, you can contact us via the following toll-free phone numbers:
USA: 1-855-GO-SWTOR (1-855-467-9867)
UK, Germany, France: 00800 0246 9273 (008000 BIOWARE)
Please note: Calls made from landlines are toll-free, while those made from mobile devices may be subject to charges from your provider.
For calls originating from countries not listed above, please call the following number: +442035642555
Please replace the ‘+’at the beginning of the number with the international call prefix for your country (for example, the prefix for European Union countries is ‘00’, so the number to call would be 0044 2035642555). If you are unsure of the international call prefix for the country you are calling from, we recommend contacting your telecommunications service provider. Please note that you may be charged by your provider for making an international phone call, and charges may be based on the country from which you place the call.
Customer support will be provided in English, French, and German only.
Please note some users have called us via skype, please see the following thread for information on that: http://www.swtor.com/community/showthread.php?p=1613888