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    Old 08-15-2011, 03:38 PM
    Tom Hatfield Tom Hatfield is offline
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    Join Date: Jun 2010
    Posts: 186
    Default Video player bugs and complaints

    We've noticed that some people are having issues with the video player we use for our posts, unfortunately most of these complaints don't come with a lot of details. So we're going to use this as an official bug report thread. If you want to help us improve, please let us know:

    Exactly what happened.
    What browser you were using.
    What operating system you use.
    What ISP you are on.
    If you have adblocker or similar programs installed

    NB: The issue where the player hangs for ten seconds before starting should have been fixed as of two weeks ago.

    If you could include an email address so we can contact you with queries, or a screenshot of an error, that would be fantastic.

    I will pass these on to the tech team to try and address the problems.

    Thanks for your help.
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    Old 08-16-2011, 04:46 PM
    xfullboost xfullboost is offline
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    Join Date: Jun 2011
    Location: USA
    Posts: 4
    Default

    Exactly what happened. the video takes about 10 seconds to load, then plays for about 10 seconds before having to buffer for another 10 seconds. repeat. occasionally it wont load at all.
    What browser you were using. firefox 5
    What operating system you use. w7 64
    What ISP you are on. comcast (usa)
    If you have adblocker or similar programs installed. adblock plus

    my email address is in my profile for admins to contact me. i wont post my email address on public forums
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    Old 08-16-2011, 04:54 PM
    ianbirnbaum ianbirnbaum is offline
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    Join Date: Aug 2011
    Posts: 1
    Default Black screen

    Every time I click on a CVG video, the embedded video window goes dark (as though buffering), but never begins to play.

    Using: Chrome 13.0.782.112 m
    Windows 7 64-bit
    ISP: Grande Communications (USA)
    No ad blocker or add-ons at all.

    I've never had any problems with any other embedded video player.
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    Old 08-16-2011, 07:04 PM
    Shriven Shriven is offline
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    Location: Manchester, United Kingdom
    Posts: 1,012
    Default

    Not a had a problem with the video personally, but Not having option for HD makes it really crud if you ask me..umm..personally.
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    Old 08-16-2011, 08:54 PM
    K13ran K13ran is offline
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    Join Date: May 2011
    Posts: 1
    Default

    The player deletes its buffer if you try and go back to a certain time.
    There's no options to swap resolution if you have a lower (or higher) download speed.
    Sometimes the player doesn't start playing again after it's been paused or has paused to buffer.
    Pretty much if it acted the same way as the youtube player, noone would complain.

    Operating system: Windows 7 - 64 bit - home
    Using: Chrome 13.0.782.112 m
    ISP: Talk talk
    Not using ad-blocking extentions

    Email: [email]K13ran@hotmail.co.uk[/email]

    Last edited by K13ran; 08-17-2011 at 01:52 PM.
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    Old 08-17-2011, 02:16 PM
    karolr8 karolr8 is offline
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    Join Date: Oct 2010
    Location: guelph/waterloo canada
    Posts: 102
    Default

    For me, sometimes the videos load, and sometimes they don't (I'll have to refresh the page or something) or sometimes it just takes a really long time to load.

    - I'm on an iMac, with both OS X Lion and Windows 7 64-bit installed (via Bootcamp) and I've had the problems on both. (Using Safari in Lion and Chrome in 7)
    - ISP: Execulink (independent network) Canada
    - not using any ad blockers

    My suggestion is to NOT fix this problem. Don't even try. Just post YouTube videos instead.

    If you want my email address just PM me.
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    Last edited by karolr8; 08-17-2011 at 02:22 PM.
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    Old 08-17-2011, 04:34 PM
    Codename Beta Codename Beta is offline
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    Location: Yorkshire, UK
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    Stopped in the middle of a video after having tried to rewind. Had to refresh the page to get it to run

    Windows 7, Firefox 6.0, Talktalk (no snide remarks please ), adblocker installed
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    - Intel i5 2500k (3.3ghz, thinking of overclocking but need new mobo)
    - 4GB Kingston 1333mhz DDR3 RAM
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    Old 08-19-2011, 10:52 AM
    Wolfos Wolfos is offline
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    Posts: 498
    Default

    Sometimes, it simply doesn't start. Or it plays an advertisement and then has trouble starting.
    I can click play and nothing will happen.

    Chrome 13 on OS-X 10.6.8.
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    Old 08-19-2011, 07:19 PM
    Super Sasquatch Super Sasquatch is offline
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    Location: United Kingdom
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    Default

    I understand that the CVG players may be necessary for additional revenue, but if you could post a youtube video link super secret-like beneath it I'd be happy.
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    Old 08-20-2011, 06:43 PM
    Lonelyrobots Lonelyrobots is offline
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    Posts: 1
    Default

    Exactly what happened: The ad for the video plays fine.... then when it gets to the actual video it goes dark and never plays. Why the hell do I have to watch an ad only to never see the video I wanted to -.-. Also, when I click on play, then hit the back button the CVG player no longer shows up on any post using it, it becomes a white space of nothing and I have to restart my computer to get it to show up again.
    What browser you were using: Chrome
    What operating system you use: Windows 7 64 bit.
    What ISP you are on: WOW.
    If you have adblocker or similar programs installed: I did not have adblocker on.

    Last edited by Lonelyrobots; 08-20-2011 at 06:46 PM.
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