I have been playing the game War Rock for some time now. Over the years the consumer has been subjected to blatent neglect. I have been sold products that I am unable to use. I have submitted multiple support tickets and had a pasted or indefinite response.
All you need to do to realize the extreme state of dysfunction is to log into the War Rock forums and read the posts. It is a free to play game and the people who actually pay for the membership premuim are disgusted.
I read some press releases on this game and they are simply untrue!!! What was reported to be happening is not. The articals talked about the new things the game is introducing. But the foundation of the game is what is flawed. And many of the new things have been announced yet delayed for as long as 11 months. And are still not available.
Total disconnect....the staff is just disreguarding all of the feedback and seem to have their own agenda. Which is totally different from what the community is asking for.